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How long is the setup time on my server? |
Servers ordered through our website before 9 PM ET are setup the same day, typically in a few hours. Our Sales Team is available until 5 PM ET to answer any questions you may have. Orders placed on Saturday, Sunday, or U.S. holidays are setup on Monday or the next working day. Custom quoted configurations, not offered on our website, will have varying setup times.
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You may place an order online by viewing the details of the server and clicking the Order Now button. You may also call our sales team at toll-free 877-HOSTLOK.
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Are there any hidden fees for my server? |
No, there are no hidden fees on dedicated servers. You may, however, add additional services to your account at any time. |
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Will I have administrator control on my server? |
Yes, all dedicated clients have administrator control over their respective server. This allows you to configure any aspect of the server including all software installed on the server. |
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How many sites can I host on one server? |
You may host as many sites as your server's hardware allows. |
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What is the monthly cost for the Optional Features? |
*Please review our order form for the most up to date pricing for options and upgrades. |
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Helm Control Panel |
$25 |
Coldfusion MX 6.1 or 7 Standard |
$100 |
Additional 250 GB hard disk |
$10 |
Additional 500 GB hard disk |
$20 |
RAID Controller Card |
$20 |
Network Attached Storage backup |
Pricing starts at $10 for 10 GB |
Additional RAM |
$25 for 1 GB |
2000 GB Total Bandwidth |
$50 |
3000 GB Total Bandwidth |
$100 |
100 Mbps Uplink Port Speed |
$10 |
Geotrust QuickSSL Premium Certficate |
$149/annually plus $25 initial setup fee |
Geotrust RapidSSL Certficate |
$49/annually plus $25 initial setup fee |
200 MB MSSQL database |
$30 |
300 MB MSSQL database |
$50 |
500 MB MSSQL database |
$70 |
Additional 100 MB MSSQL database |
$25 |
Additional 200 MB MSSQL database |
$50 |
Additional 300 MB MSSQL database |
$70 |
Additional 500 MB MSSQL database |
$90 |
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Does my server come with MSSQL? |
Yes, you may select at no additional charge a 100 MB database on a shared SQL 2010, SQL 2012, or SQL 2014 Server. NOTE: This database cannot be divided into multiple databases.
You have the following options to increase the size of the single database:
200 MB MSSQL database $30/monthly
300 MB MSSQL database $50/monthly
500 MB MSSQL database $70/monthly
You may add additional databases to your plan, by selecting from the following options:
Additional 100 MB MSSQL database $25/monthly
Additional 200 MB MSSQL database $50/monthly
Additional 300 MB MSSQL database $70/monthly
Additional 500 MB MSSQL database $90/monthly
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Do you offer a dedicated SQL Server solution? |
Yes, you may add MS SQL Workgroup Edition to your dedicated server for $70/month per CPU, or you may have SQL Server 2010, 2012, or 2014 Standard installed on your server at $225/mo per CPU license fee. Please note that both SQL Workgroup Edition and SQL Server Standard both require an upgrade to Microsoft Standard Edition at $10/month per CPU license fee.. |
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Do you provide a backup solution for my server? |
Yes, we offer Network Attached Storage (NAS) backup solution. Prices range from $10/mo for 10GB to $120 for 200GB of backup. |
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Is my server fully managed? |
Our dedicated servers are not considered fully managed. However, we will, upon request, manage all of the updates and security patches for the operating system. |
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Does Day-Solutions.net offer Unix or Linux on dedicated servers? |
Day-Solutions.net is proud to offer only Microsoft Windows Server operating systems on dedicated hosting solutions. To ensure that our customers receive the highest quality specialized services and support available we do not offer Unix or Linux. |
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What is the advantage of having two disks installed on my server? |
In the case of a primary disk failure, having two disks allows the server to be rebooted from the secondary disk. This greatly decreases your downtime in the event of a hard disk failure. Without the secondary disk in a hard disk failure scenario, you would essentially have to reconfigure the whole server once the failed disk was replaced. Having the mirrored secondary disk bypasses this as it will contain all of your data and settings up to the point that the first disk failed.
We offer two dual disk installations options. The first option uses Windows 2012 software mirroring (RAID 1) on your server. There is no additional charge for this option other than adding the second hard disk to your server. The second option uses hardware mirroring, a 64-bit RAID controller card, to protect your data for an additional $20/monthly. This option provides the fastest performance and is independent of the operating system.
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What server monitoring options do you offer? |
Ping Monitoring - All servers are constantly monitored for network availability 24/7. Events such as a system shutdown, network card failure, and system lockups will trigger a failure. If a monitor fails, our support team will be notified immediately to correct the issue. This service is included with all dedicated servers.
Ping & Service Monitoring - Includes an intelligent monitor to poll the individual services on your server. The HTTP, SMTP, POP3, FTP, ColdFusion, and SQL services will be monitored. The monitor will send a simple HTTP request to your server and if your server fails to respond, it will send a notification to you. At that time, you have the option of restarting the server or investigating the particular issue. When the service returns online, you will receive a "status up" message. This optional service is $10/monthly.
Ping & Service Monitoring with Automated Reboots - This level includes all previous levels and adds automated reboots. With this service, if a monitor fails for a prolonged period, your server will be automatically rebooted. A message will be sent to your address with various status messages. This optional service is $15/monthly.
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Do you install upgrades and patches to my server? |
Yes, we install operating system updates and security patches as they are released and tested. |
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| Can I install anti-virus software on my server? |
F-Prot Anti-virus software comes pre-installed on your server. The software includes a real-time scanner as well as SmarterMail integration preconfigured to scan all incoming and outgoing e-mail on the server. |
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Is there a statistics program installed on my server? |
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What ASP components are included with my dedicated server? |
The following components are included with each dedicated server: Troxo IIS Password, ChestySoft csASPZipFile, C2GTracert, 1TouchASP, ServerObjects AspInet, ServerObjects ASPMail, ServerObjects AspPing, ServerObjects GUIDMaker, ServerObjects ImageSize, ServerObjects LastMod, ServerObjects WaitFor, Persits ASPPDF, Persits ASPJpeg, Persits ASPUpload, Persits Xupload, DynuFTP, DynuHTTP, DynuPOP, DynuEncrypt, DynuWhois, DynuTCPSocket, DynuGlobalWhois, DynuCreditCard, DynuUpload, DynuDNS, DynuWait, DynuExec, DynuDateTime, DynuString, DynuPing, DynuEmail, DynuFile, Visual ASP Bonus Pack (Developer Edition), Treeview, ListView, MonthView, TabView, and WebSchedule. |
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Can I install MySQL on my server? |
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Can I install any software on my dedicated server? |
Yes, you will have an administrator login and can install whatever software you like on your dedicated server. |
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Do you offer Coldfusion dedicated servers? |
Yes, you may add Coldfusion MX 6.1 or Coldfusion 7 Standard Edition to any of our dedicated servers. Once you have selected a dedicated server configuration, click Order Now to make your final selections. Coldfusion is available as a software option on page 2.
Click here for our more comprehensive Dedicated ColdFusion FAQ.
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Can I install SharePoint on my server? |
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MSDE may also be required and can be downloaded at the following link: http://www.microsoft.com/sql/msde/downloads/download.asp |
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Can I install PHP on my server? |
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Do you allow me to manage my own DNS on my dedicated server? |
Yes, you may install Windows Server 2012 DNS services and manage your own DNS server. |
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Do you monitor for outages on my server? |
Yes, all of our servers include Ping Monitoring. Upgraded options of service monitoring and automatic reboots are available. |
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Do you offer a control panel for my server? |
Yes, we offer Helm Control Panel. You may add this control panel to your dedicated server for an additional $25/month. |
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What is your spam policy? |
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How do I access my server remotely? |
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Does my server include a mail server? |
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Will Day-Solutions.net move my domain to my new server? |
Day-Solutions.net does not update your DNS servers for you. Since you are the registrant/owner of the domain, only you can make this change. Contact your domain registrar, such as Network Solutions or Register.com, and update your DNS servers to the following:
Primary DNS Hostname: DNS1.DAY-SOL.COM
Primary DNS IP Address: 208.65.128.200
Secondary DNS Hostname: DNS2.DAY-SOL.COM
Secondary DNS IP Address: 208.65.128.201
Secondary DNS Hostname: DNS3.DAY-SOL.COM
Secondary DNS IP Address: 208.65.130.6
Secondary DNS Hostname: DNS4.DAY-SOL.COM
Secondary DNS IP Address: 208.65.131.6
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Does my server sit behind a firewall? |
Yes, we have installed Cisco’s Firewall Services Modules in our routers, which provide us with the fastest firewall throughput in the industry. We have preconfigured security templates for our dedicated servers that allow you to determine what ports you would like open to your server. A custom template add-on option is also available that lets you specify which ports the firewall should allow to your server.
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What hours is support available? |
Support is available everyday from 6am-12am ET. You may email us at support@day-solutions.net or call toll-free at 877-HOSTLOK. |
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What is the typical turnaround on e-mail requests? |
Typically, the bulk of our emails are answered within 1 hour. We attempt to close out all emails by the end of each business day. |
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Does your 30 day money back guarantee apply to dedicated servers? |
Yes, our 30 day money back guarantee does apply to dedicated servers. |
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How often am I billed for my server? |
Dedicated servers are billed on a monthly basis unless you request quarterly or annual billing cycles. |
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What forms of payment do you accept? |
We accept all major credit cards. We accept checks on quarterly and annual prepayments only. |
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